Get in Touch
We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Contact Information
support@paminsto.com
orders@paminsto.com
Phone
+91 8848345973
Mon-Sat, 9:00 AM - 7:00 PM IST
+91 8848345973
Quick support and order updates
Address
PAMINSTO COLLECTIONS
MRA 177, Mukkolakkal
Kazhakootom P.O, Thiruvananthapuram
Kerala 695582
India
Business Hours
Response Time: We typically respond to emails within 24 hours and WhatsApp messages within 2-4 hours during business hours.
Send us a Message
Frequently Asked Questions
Quick answers to common questions
What are your shipping charges and delivery times?
We offer free shipping on orders above ₹999. For orders below ₹999, shipping charges are ₹99. Delivery typically takes 3-7 business days depending on your location.
What is your return and exchange policy?
We offer returns within 4 days of delivery with original invoice and tags attached for full refund. For product replacement, you have 7 days from delivery with original invoice and tags attached. Items must be in original condition.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS and email. You can also track your order by logging into your account and visiting the 'My Orders' section.
Do you offer cash on delivery (COD)?
Yes, we offer cash on delivery for orders up to ₹5,000. COD charges of ₹49 apply. We also accept online payments via UPI, cards, and digital wallets.
How do I know what size to order?
Each product page includes a detailed size chart. You can also contact our customer support for personalized size recommendations based on your measurements.